SMS Consent & Terms

Last updated: June 22, 2026

This SMS Consent Policy explains how Recruitment NYC uses text messaging (SMS) to communicate with caregivers, agencies, families, and individuals who have opted in to receive messages from us.

1. Who sends these messages

Text messages are sent by Recruitment NYC. We may contact you from one or more phone numbers depending on the nature of your inquiry and the staff member assisting you. Depending on the type of message, we may use manual, automated, or bulk messaging systems to reach you for marketing, outreach, updates, and other business purposes. For questions about which number contacted you, reach us at info@recruitmentnyc.com.

2. Types of messages we send

When you opt in to receive SMS messages from Recruitment NYC, you may receive the following types of messages — some of which may be sent as part of automated or bulk marketing and outreach campaigns:

• Job alerts — notifications about new HHA or PCA job openings that match your profile and location
• Appointment reminders — reminders for scheduled in-person appointments at our offices
• Application updates — status updates on your caregiver application or agency staffing request
• Service information — information about OPWDD programs, CPR training dates, or HHA school opportunities
• General follow-up — responses to your inquiries submitted through our website or in person
• Promotional messages — special offers, events, new services, or opportunities we think may be relevant to you based on your interest in our services
• Training and certification updates — information about upcoming CPR classes, HHA training programs, or continuing education opportunities
• Community and industry news — updates relevant to home care workers, agencies, and families in the New York area, including regulatory changes, pay rate updates, and OPWDD program changes

You may opt out of any or all of these message types at any time by replying STOP or contacting us directly. Opting out of marketing messages does not affect transactional messages related to an active application or appointment unless you specifically request that as well.

3. How to opt in

You may opt in to receive SMS messages from Recruitment NYC by:

• Providing your phone number and checking the SMS consent box on any form on our website
• Providing your phone number and verbal or written consent in person at one of our offices
• Initiating a text conversation with us at 347-629-9916 or via WhatsApp at 347-735-1555

Consent is not a condition of receiving our services. You may use Recruitment NYC’s services without consenting to receive SMS messages.

4. How to opt out

You may opt out of SMS messages at any time by:

• Replying STOP directly to the phone number that sent you the message — this ensures your opt-out is applied to that specific number. If you receive messages from more than one of our numbers, please reply STOP to each number separately.
• Calling us at 347-629-9916 and requesting to be removed from all text communications across all numbers
• Emailing info@recruitmentnyc.com with “Opt Out SMS” in the subject line and we will remove you from all SMS communications
• Unsubscribing from any marketing email using the link at the bottom of the message — we honor email opt-outs within 10 business days

After opting out, you will receive one final confirmation message from that number and then no further SMS messages from it. Opting out of SMS does not affect your ability to use our services or contact us by phone, email, or in person.

5. Message frequency

Message frequency varies based on your interaction with our services. Caregivers actively seeking placement may receive more frequent messages during active job searches. You can reduce message frequency by replying LESS or contacting us directly.

6. Message and data rates

Standard message and data rates may apply depending on your mobile carrier plan. Recruitment NYC does not charge for SMS messages, but your carrier may charge for incoming or outgoing texts. Check with your carrier if you are unsure about your plan’s messaging rates.

7. Privacy of your phone number

By using our services and providing your phone number, you acknowledge and agree that your contact information and related personal details may be shared with third-party care providers as part of our placement and referral process. This may include:

• Licensed home care agencies seeking to hire HHAs and PCAs
• OPWDD-approved service providers and support organizations
• Self-Direction fiscal intermediaries and brokers
• HHA training schools and CPR certification providers
• ABA therapy, OT, PT, and speech therapy providers (for families seeking referrals)
• Other healthcare and community-based service providers relevant to your specific needs

These providers may contact you directly by phone, text, or email regarding services, job opportunities, or care options relevant to your inquiry. Recruitment NYC is not responsible for the communication practices of third-party providers once your information has been shared.

Your information will not be sold to data brokers or shared with unrelated third parties for general marketing purposes unrelated to home care, caregiving, or OPWDD services.

8. Help

For help with SMS messages, reply HELP to any message or contact us directly:

Recruitment NYC
info@recruitmentnyc.com
347-629-9916
WhatsApp: 347-735-1555
63-62 Saunders Street, 2nd Floor, Suite 204, Rego Park, NY 11374